Failed test-and-trace app cost more than £11 million, Government figures show

The Government was forced to ditch the NHSX app owing to 'technical difficulties'
LAURIE DIEFFEMBACQ/BELGA MAG/AFP via Getty Images

The Government spent more than £11million on its now defunct contact tracing app, it has emerged.

Contracts worth £11,297,811 were awarded to 11 private firms to help develop the NHSX app before it was ditched in favour of alternative technology, according to Downing Street records.

The records, published online, indicate that software firm Zuhlke Engineering was awarded more than £5 million across two contracts for development and support on the app.

The Department of Health and Social Care (DHSC) also awarded more than £4.8 million to developer VMware and its subsidiary Pivotal in three contracts for work on the creation of the app.

A number of other contracts to several other firms were also awarded for work on security testing of the application, ranging in value from £67,000 to more than £162,000.

Mr Hancock told the Downing Street briefing that developers had been working on both the NHSX app and the design offered by Apple and Google since May, but the former had hit a “technical barrier” during testing on the Isle of Wight.

He said: “We found that our app works well on Android devices but Apple software prevents iPhones being used effectively for contact tracing unless you are using Apple’s own technology.”

Mr Hancock said the solution was to work together to overcome the problems, adding: “We have agreed to join forces with Google and Apple to bring the best bits of both systems together.

“We will share our algorithm and the work that we have done on distance calculation and combine that with their work to deliver a new solution.”

No date has been set for the rollout of the app, despite the Health Secretary having previously said it would be available in mid-May.

“We’re working on it," he said.

"We’re not going to put a date on it I’m afraid because I’m absolutely determined that, whilst this technology can help, it’s got to be working effectively."

The DHSC said it would release full costs for the app’s development in due course.

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