Amazon’s Alexa down for users in UK

Users of the virtual assistant have reported being unable to ‘wake’ their Alexa-powered devices on Friday morning
Alexa devices are down across the UK (PA)
PA Archive
Martyn Landi21 January 2022

Amazon’s Alexa virtual assistant is down in the UK, leaving users unable to access smart speakers and other devices.

According to service status website DownDector, UK users began reporting problems with Alexa at around 7am on Friday, with more than 8,000 reports since recorded.

Many users are reporting being unable to wake their voice-activated Amazon Echo smart devices, with some seeing a ring of red lights and a message to try again later.

Others have taken to social media to complain of being unable to wake or access their Alexa-powered devices.

The virtual assistant is built into millions of devices available in the UK, including smart speakers and home hubs, which can be used to control appliances around the home.

Amazon has been contacted for comment on the issue. The tech firm has so far not confirmed the cause of the problem.

Create a FREE account to continue reading

eros

Registration is a free and easy way to support our journalism.

Join our community where you can: comment on stories; sign up to newsletters; enter competitions and access content on our app.

Your email address

Must be at least 6 characters, include an upper and lower case character and a number

You must be at least 18 years old to create an account

* Required fields

Already have an account? SIGN IN

By clicking Create Account you confirm that your data has been entered correctly and you have read and agree to our Terms of use , Cookie policy and Privacy policy .

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged in