Is Virgin Media down? Users unable to access emails after outage

Downdetector UK shows that a high volume of issues were reported recently
Virgin Media said they are working hard to resolve the issue (Virgin Media/PA)
PA Media

Users on the Virgin Media network have complained about not being able to access emails this morning, less than 24 hours after widespread outages were last reported.

Issues were first reported on Sunday night, and the lates issue has reportedly blocked thousands from accessing messages.

Downdetector UK shows that a high volume of issues were reported yesterday up until just before midnight.

A Virgin Media customer shared an email on Twitter from Virgin Media today, saying due to a "technical issue" emails services had been disrupted for most of the day.

Users are clearly furious with one customer named Kitty tweeting: "are you going to compensate customers for the lack of service all day today? And do you have any info re when we will be able to access our emails?".

Virgin Media responded saying: "Hi Kitty, I am sorry to hear that you are having issues with the emails. We are aware of the issue and are working hard to resolve this. We will have this resolved as soon as we can. Can you confirm what other emails are affected?"

While another user named Raychel said: "Excellent TV picture with Virgin Media. Expected to be fixed by the 26th June?? What exactly am I paying for then?" alongside an image of her disrupted TV.

A third person added: "Absolutely no internet for 2 days now, what am I even paying for?".

Create a FREE account to continue reading

eros

Registration is a free and easy way to support our journalism.

Join our community where you can: comment on stories; sign up to newsletters; enter competitions and access content on our app.

Your email address

Must be at least 6 characters, include an upper and lower case character and a number

You must be at least 18 years old to create an account

* Required fields

Already have an account? SIGN IN

By clicking Create Account you confirm that your data has been entered correctly and you have read and agree to our Terms of use , Cookie policy and Privacy policy .

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged in